part of our drive to recruit members, we think it’s
important that everyone in the village is aware
of what the MRA achieves, and aims to achieve.
• The MRA funds and monitors closely the patrolling
of the village by iMvula which works for the MRA
as a proactive response vehicle, patrolling the
village and responding to callouts from members
wherever they are in the village.
The MRA's involvement in village security, headed
by Steve Hermann, includes working closely with
the SAPS, providing funding for special purposes
such as information sourcing and other crime fighting
initiatives which the police are unable to fulfill
• The Security Hut, built by the MRA at the
entrance to the village, is equipped with CCTV surveillance
cameras and has a 12 hour guard. This requires funding
on an ongoing basis.
• The MRA has fought rates increases on behalf
of residents for several years now and in 2009 the
proposed rates increases were reduced from 28% to
ALL RATEPAYERS benefited financially from this reduction,
not just MRA members. Most residents saved enough
as a result of this rates reduction to more than
pay for a year’s subscription to the MRA.
The MRA has also successfully applied pressure to
get unrealistic valuations reviewed and reduced.
This year rates were kept to a 6% increase with
discounts for pensioners. Clearly the voice of a
residents association is much stronger than those
We send regular emails keeping residents up to date
on local affairs and security matters, also giving
information on municipal matters that affect us,
charity events and talks – and of course lost
pets, keys etc.!
are two membership options:
• MRA membership including iMvula Security
service for residents who don’t have their
own monitored alarm
• MRA membership for residents who are monitored
by Chubb or Security Works
In order to pay for the iMvula patrol vehicle, it
is essential that as many residents as possible
join the MRA.
The membership options and rates are as follows:
• Full MRA membership including iMvula Security
services – R181.50/month.
• MRA membership for residents with their
own security response service – R143 a month.
Pensioners may apply for a special rate of R105/month
which includes iMvula security service.
is the MRA?
MRA is an association to benefit residents of
Mtunzini and to specifically provide information
on, or lobby on their behalf, in terms of the
Development issues concerning Mtunzini
Municipal matters – providing a mouthpiece
for communication between the residents and
the local authorities
and rates issues
To provide inputs into plans (eg the Integrated
Development Plan) that are being prepared
To take appropriate measures to deal with
any other legitimate issues concerning ratepayers
believe it’s important for the MRA to have as
many members as possible in order to have a strong
and united voice in local affairs and the resources
to represent the interests of the community on important
issues such as security,
land use management, rates increases etc.
MRA is served by a committee of unpaid volunteers
which aims to carry out the objectives of the association.
It is very much a community organisation and anyone
who wishes to become involved and help the committee
is encouraged to offer their assistance.
of the MRA
provide a forum for the ratepayers and residents
of Mtunzini to raise, discuss and seek assistance
on any matter which directly or indirectly affects,
or may affect, them or their investment in Mtunzini
To provide a mouthpiece for communication between
the Association, the uMlalazi Municipality, provincial
and/or central government and any other body or
organisation deemed appropriate by the committee
take appropriate measures to deal with legitimate
issues concerning the ratepayers and residents
promote and assist responsible growth and development
monitor and improve service delivery via municipal
provide strategic inputs into the Integrated Development
Plan (IDP) for the uMlalazi Municipality
encourage community participation in the affairs
How does the MRA get involved in town
to some parts of the country, Mtunzini is still a
fairly crime-free area and we aim to keep it that
way. Criminals mustn’t think that our village
is an easy target.
order to supplement the services of the Mtunzini SAPS,
and also of the private, re-active security services
(Chubb and Security Works), the MRA has established
a pro-active crime prevention service for the village
through the employment of iMvula.
The majority of the MRA membership fee income is dedicated
to this pro-active security service. Steve Hermann,
who heads up the security portfolio on the MRA committee,
plays a key role in promoting and monitoring safety
and security in Mtunzini.
This involves coordinating and liaising with the various
security service providers operating in the village,
assisting with information gathering and generally
providing an additional set of 'eyes and ears on the
ground' through the patrol vehicle and the security
camera set up by the MRA at the entrance to the village.
helps not only with crime prevention, but with catching
criminals if a crime has been committed. Significant
success has been achieved over the years, with a lower
crime rate relative to other areas.
Even if you are already linked to the reactive service
provided by Security Works or Chubb, we need your
help to sustain the MRA’s pro-active security
initiatives. Without more community financial support
– and that means YOU, whether you are a business
or a private individual, or both - the MRA won’t
be able to maintain its campaign against crime.
Services provided by iMvula to MRA Members include:
• Monitoring of suspicious vehicles and pedestrians
entering Mtunzini by means of a permanent guard and
camera system at the main road into town
• 24 hour patrolling of the village and an emergency
help line should you need emergency security assistance
• Follow up of housebreakings with attempts
to recover stolen goods using iMvula and their tracker
dogs, if necessary
• SMS Alert system to alert residents of any
occurrences in real time.
• The MRA security initiative liaises closely
with Farm Watch.
Why bother to patrol the village
and have a private security company?
The MRA security initiative was started in 2003 after
a resident was murdered in his home. It is our responsibility
as residents to make sure that our houses, as well
as the streets of Mtunzini, are as safe as possible
– in particular for the elderly and our children.
Apart from the obvious importance of human life, if
Mtunzini were to be perceived as a place where it
is no longer safe to live, this would have a massive
impact on our quality of life, as well as negatively
affecting our property values.
need to be aware that Mtunzini is not an easy target.
All MRA members have a sign on their gate or wall
showing that the household contributes to keeping
the village safe. We would really like to achieve
100% membership so that everyone takes responsibility
for, and shares in the costs of providing a safe and
What other security initiatives
In addition to the above, Steve Hermann arranges a
'Dad’s Army' at various times during the year
when crime rates tend to peak, (eg, at holiday times
and usually around Christmas), with residents volunteering
in two’s to patrol the streets at night from
10pm to about 4am.
application forms >>
you require any further information, please feel
free to contact the MRA office:
035 340 2429
Bernice van der Meijden
PR and Marketing:
The Communications Policy will be managed and implemented
by the member of the Committee in charge of the
Communications Portfolio (MRA Communications Member),
but subject always to the approval of the Committee
Primarily, emails will be sent to members only (“Dear
Member of the MRA” …)
Occasional emails will be sent to non-members as
well (“Dear Non-member of the MRA….”),
depending on the subject; these can be used as an
opportunity to encourage non-members to join
When emails are to be circulated, the author should
stipulate and motivate whether they are to go to
members or non-members or both; otherwise, the MRA
Communications Member will decide. The principle
is that we need to nurture our members and also,
hopefully, encourage non-members to join when they
realise they are missing out on information
The MRA has over the years compiled a list of email
addresses belonging to residents (both members and
non-members). This list is considered confidential,
in that the MRA will not provide any other organisation
or person with this list which is only to be used
in relation to the main purposes of the MRA as mentioned
The MRA is aware of the fact that residents do not
want to receive additional unsolicited emails on
commercial or other events; residents should be
confident that emails received from the MRA are
only those that have a direct concern to them as
residents and ratepayers
Accordingly, the MRA will only send out emails to
residents regarding security issues, matters of
interest and concern to residents, development issues
of relevance to Mtunzini, information from the Municipality
and any other Government body that is of concern
or which will affect residents - including budget,
rates and service delivery issues.
In addition, the MRA will send out e-mails that
in terms of lost and found pets as well as lost
and found keys or other valuables and also in terms
of other personal requests like lifts etc
sports or other clubs and associations in the village
by circulating information about planned events.
Through this advertising, the MRA would like to
encourage community participation in these events
The MRA does, however, reserve the right to send
out e-mails if there are any special circumstances,
where it is felt that residents need to know about
an issue, other than those mentioned above. These
special circumstances will be decided by the MRA
Committee as a whole
of important emails will be posted in Spar and Brink
Properties for the information of those who do not
The MRA Communications Member will acknowledge emails
received by MRA Communications and direct them to
the relevant portfolio manager and other Committee
members as necessary.